About us

Not a portal. A real person.

A small team who plan trips the considered way — by hand, by conversation, and from places we know first-hand. Honeymoons, milestones, family escapes; the preferred perks come built in, at no extra cost.

How we work

The perks

Preferred-partner access at the world’s best hotel groups. Same price as direct or better, plus breakfast, credits and upgrades. See the benefits.

The judgement

We know which “deluxe harbour view” actually has the view. First-hand knowledge, not star ratings.

The backup

Flight cancelled, room not right? You message us; we fix it. Never a call-centre queue.

The price

Nothing. Hotels pay our commission — you pay the room rate and not a cent more.

What we book

Hotels, full itineraries, villas, cruises, rail journeys, and the experiences in between — worldwide.

Our accreditation

Accredited preferred-partner relationships are how a small atelier can offer Four Seasons, Marriott STARS and Rosewood benefits — at the same rate as booking direct.

No fees, no sponsored picks, no conflicts.

We earn a standard commission from the hotel when you book — at the same price you'd pay direct. No markups, no placement deals, no pay-to-rank. If booking direct is genuinely better for a stay, we'll tell you.

No fees, no sponsored picks, no conflicts.

We earn a standard commission from the hotel when you book — at the same price you'd pay direct. No markups, no placement deals, no pay-to-rank. If booking direct is genuinely better for a stay, we'll tell you.

FAQ

Questions, answered.

Booking & pricing
Will I really pay the same as booking direct?

Yes — the same published rate, and in many cases a preferred-partner or promotional rate the hotel doesn't make available directly. We show you the comparison before you commit.

Is there a fee for your service?

No. Hotels pay a standard commission — the rate you see is the rate you pay.

How do I pay?

Directly to the hotel, on their standard payment terms — exactly as if you'd used their own website. We never touch your card details or hold your money.

What if the price drops after I book?

We monitor rates on confirmed bookings. If a lower rate opens before your stay, we rebook you at the better price. You won't need to ask.

Can I use my corporate or negotiated rate?

Yes. Share your codes and we compare them against our preferred-partner access, booking whichever puts you furthest ahead.

Who holds my booking and my payment?

The hotel. Payment goes directly to them on their standard terms — we have no access to your card or your funds.

Can you get me a lower rate than the hotel's?
Rates are set by the hotel; we cannot negotiate the published price down. What we can do is access preferred-partner and promotional rates not available to the public, and add perks on top — so you often come out ahead without paying more.
I've already booked direct — is it too late?
Often not. For many properties, perks can be attached to an existing eligible booking — send us your confirmation before check-in and we will see what can be done. The earlier, the better.
I've already booked direct — is it too late?
Often not. For many properties, perks can be attached to an existing eligible booking — send us your confirmation before check-in and we will see what can be done. The earlier, the better.
I've already booked direct — is it too late?
Often not. For many properties, perks can be attached to an existing eligible booking — send us your confirmation before check-in and we will see what can be done. The earlier, the better.
I've already booked direct — is it too late?
Often not. For many properties, perks can be attached to an existing eligible booking — send us your confirmation before check-in and we will see what can be done. The earlier, the better.
Perks & loyalty
What perks can I expect?

Breakfast for two, a property credit (typically around $100), room-upgrade priority, early check-in and late checkout, and a welcome amenity — confirmed in writing before arrival. Exact benefits vary by property.

Do I keep my loyalty benefits?

Yes. At Marriott, Hyatt, Hilton, IHG and Accor, you earn points and your loyalty tier is unchanged — our perks sit on top. Independent brands such as Four Seasons and Aman carry no loyalty scheme; the perks are the benefit.

Is there a minimum stay?

No. A single night earns the full perk package.

Do the perks apply on points (award) stays?

On paid rates, yes. Award stays and certain promotional rates can be excluded — we flag it when relevant and help you weigh the cash-versus-points calculation.

Do the perks stack with my loyalty benefits?

Yes — that is precisely the point. Our amenities sit on top of your Marriott Bonvoy, World of Hyatt or Hilton Honors loyalty benefits; you receive both.

Do I keep my loyalty benefits like lounge access and suite upgrades?

Yes. Your loyalty benefits — lounge access, suite-upgrade eligibility, guaranteed late checkout — are entirely unchanged. Ours are added on top.

What kinds of special offers are there?

Two kinds: programme-wide seasonal offers — a complimentary third night, doubled credits, or half-board inclusions — and hotel-specific promotions. We apply whichever are live for your dates, in addition to your standard perks.

Do the perks apply to suites, not just entry rooms?

On most paid rates, yes — suites included. A small number of entry-level or promotional rates are excluded; we confirm exactly what applies before you commit.

Are all rates eligible for perks?
Most paid rates qualify. Member, promotional or heavily discounted rates occasionally cannot be combined with our amenities — we flag any exceptions upfront so you can weigh the options.
I already get breakfast through my loyalty tier — do they stack?
No. Breakfast does not duplicate — if your loyalty tier or rate already includes it for two, the amenity is waived. All other perks (credit, upgrade priority, late checkout) remain.
I already get breakfast through my loyalty tier — do they stack?
No. Breakfast does not duplicate — if your loyalty tier or rate already includes it for two, the amenity is waived. All other perks (credit, upgrade priority, late checkout) remain.
Are all rates eligible for perks?
Most paid rates qualify. Member, promotional or heavily discounted rates occasionally cannot be combined with our amenities — we flag any exceptions upfront so you can weigh the options.
Are all rates eligible for perks?
Most paid rates qualify. Member, promotional or heavily discounted rates occasionally cannot be combined with our amenities — we flag any exceptions upfront so you can weigh the options.
I already get breakfast through my loyalty tier — do they stack?
No. Breakfast does not duplicate — if your loyalty tier or rate already includes it for two, the amenity is waived. All other perks (credit, upgrade priority, late checkout) remain.
Working with us
Why book through you instead of direct?

The same rate. Perks unavailable on the hotel's own site. A clear picture of your best-value option — cash versus points, corporate codes versus our preferred access. Ongoing price monitoring. And a team in your corner if anything goes wrong. Without adding a step.

How quickly do you respond?

Within around two hours on average. Booking through us adds no meaningful delay.

Which hotels can you book?

More than 7,000 properties worldwide across the major preferred-partner programmes, plus a range of independents. If you have a specific hotel in mind, ask.

What if I need to cancel or change?

Your rate's own cancellation policy applies, unchanged. You message us and we handle the hotel.

What if I want to make changes?

Just message us. A date change, extra night, different room or special request — we handle it with the hotel.

Can you book more than hotels?

Yes. Flights, transfers, tours, restaurant reservations and full itineraries — the hotel is usually just the starting point.

What do you need from me to begin?

Destination, rough dates and a sense of budget are enough. Loyalty numbers, elite status and any corporate codes sharpen the recommendation, but are optional.

What kinds of travellers do you work with?
Couples, families, solo travellers, small groups and business travellers — anyone who cares about where they stay. A honeymoon, a milestone or a long weekend: the approach is the same.
Any nationality or residency requirements?
None. Clients are based all over the world.
Any nationality or residency requirements?
None. Clients are based all over the world.
Any nationality or residency requirements?
None. Clients are based all over the world.
Where are you based?
Fully remote, globally distributed — there is generally someone available whatever your timezone. We travel the hotels and destinations we recommend, which is part of the work.
Where are you based?
Fully remote, globally distributed — there is generally someone available whatever your timezone. We travel the hotels and destinations we recommend, which is part of the work.
Where are you based?
Fully remote, globally distributed — there is generally someone available whatever your timezone. We travel the hotels and destinations we recommend, which is part of the work.
What kinds of travellers do you work with?
Couples, families, solo travellers, small groups and business travellers — anyone who cares about where they stay. A honeymoon, a milestone or a long weekend: the approach is the same.
What kinds of travellers do you work with?
Couples, families, solo travellers, small groups and business travellers — anyone who cares about where they stay. A honeymoon, a milestone or a long weekend: the approach is the same.
What kinds of travellers do you work with?
Couples, families, solo travellers, small groups and business travellers — anyone who cares about where they stay. A honeymoon, a milestone or a long weekend: the approach is the same.

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